Service Operations Admin

Responsibilities:

• Liaise and coordinate with Parts & Service Sales Representative, and customer on all the CVA (customer value agreement) activities.
• Plan and schedule service jobs to meet department KPI’s, and customer timeline.
• Raise and submit parts requisition to parts administrator to order, and to receive PM service parts for technician to execute the service job.
• Raise purchase order to sub-contractor / vendor, goods receive and to compile require documents to finance department for payment.
• Monitor customer machines working hours before due for PM service, open work order, monitor CVA work progress, and close job.
• Provide administrative support to service department.
• Ensure all work procedures and work processes comply with ISO9001/14001 Quality Management System.

Requirements:

• Good communication and analytical skills
• Self motivated and committed

If interested, please send your resume via the form on our careers page.