The video also features three Cat dealer service trucks. Cat dealers around the world are working 24/7 a week to make sure you can focus on what’s most important: your business. The services and support they offer are key to your success.
Uptime is critical. Dealer service trucks allow you to avoid the time of taking your machine in for repairs. These trucks feature the latest technology, so your Cat dealer technicians will have all the tools they need to get the job done.
We take pride in providing you unparalleled support. It’s about extending the life of your machines and minimizing your operating costs. And we do our best to be proactive instead of reactive.
This includes things like:
- Customer Value Agreements (CVA)– Just like the security blanket getting lowered on to Cement Mixer, think of CVAs as your security blanket to help make sure your machines stay up and running. You get Genuine Cat Parts delivered to the right place at the right time with flexible service options to meet your needs and so much more.
- Parts Availability – Getting the parts you need, where and when you need them is critical and parts.cat.com makes it super easy - From order, to pickup to delivery 24 hours a day, 7 days a week, giving you the peace of mind.
- Preventative Maintenance – This is about protecting your investment. That means making sure your equipment is serviced correctly and on time. This means better availability and lower operating costs.
- Rebuilds – Programs like the Cat Certified Rebuild Program are designed to provide customers with rebuilt machines that perform, look and even smell brand new, fulfilling the customer’s need for updated equipment for a fraction of the cost of new.
- Self Service Options – You’ll notice Dozer tucking herself in. That’s not unlike customers who like to take care of their own maintenance. And that’s what Self Service Options are for.
Cat Trial 13: Goodnight, Goodnight, Construction Site celebrates the great work you do every single day and the commitment our dealers make to support you – any time, day or night – so that you’ll be ready to take on the world.