Customer Support Agreement
Tractors Singapore Limited (TSL) can help you maintain
that built-in value through a Customer Support Agreement (CSA).
What is a Customer Support Agreement?
A CSA is an arrangement between you and TSL that
helps you lower your cost. Agreements are tailored to fit your business needs
and can range from simple Preventive Maintenance to sophisticated Total Cost
Performance Guarantees. No matter which option you choose, you can be assured
that we will provide you with careful planning and ongoing attention.
What are the Benefits?
- Standard scope or flexible service offering
- Detect problems early, reduce repair downtime and maximise equipment life
- Consistent, Managed Maintenance (repair before failure).
- CSA is applicable to all sizes of machines
- Customer commits to our Customer Support Agreement.
- Details of terms and conditions are stated in the Customer Support Agreement form.
- Terms and Conditions are subject to changes.